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Frequently Asked Questions

Ok, so what is a 'virtual race'?

A virtual race is a race that can take place wherever you want, in your own time and at your own pace. A virtual race can be completed on a treadmill, around a racetrack, a beachfront, even during another competitive race, wherever!

What do I have to do to sign up?

Its simple! Click on the races tab at the top and you will be taken to our shop page. Choose one of our monthly races and add it to your shopping cart. All of our prices are exclusive of VAT, this will be added at checkout. Races range from between £10-20 before VAT. 

Our registered VAT number is: 257 9529 54

Once you have registered just complete your run by the end of the calendar month, upload your race evidence and we will send you your medal in the post!

We use PayPal to process all of our payments. Don't have/want a PayPal account? Don't worry. Just access the site through a laptop or desktop machine and PayPal will give you the option of checking out as a guest using a Credit/Debit card! We are currently looking into different payment methods- watch this space! 

What do you mean by race evidence?

If you use one of the many running apps available out there at the moment, just take a screen cap and upload it to the site using the ‘Submit Your Evidence’ tab. Otherwise a picture of your treadmill display or running watch data will be fine! We unfortunately cannot accept run evidence that has been sent over Facebook or Twitter. All evidence must be submitted by the end of each month to qualify for a medal!

Have I got to complete the distance all in one go?

No, if you are building up your distances, you can split your race over a few days or weeks and they can be in any amount of distances as you need! For example, you may complete a 10k race with 2 x 5k, or 5x 2k, its up to you! Whichever way you complete the distance, a medal is a great reward for your achievement!

Where can I check if I have entered?

Once entered, you will have received an automated email confirming your space, you can check which race you are entered in by clicking on the links found on the Races page.

Where can I find information about races Ive entered?

Once you enter any of our races you will receive two emails. One is a welcome letter from POW! explaining how a virtual run works and the other is a summary of your races, a link to your race number and information on when the race needs to be completed by. This information can also be found on the 'races' page. 

We now also have a 'My Races' section of the website where you can check if your evidence has been verified etc. Just click on the 'My Races' tab at the top of the website. 

How far do I have to run? 

All of our races are different. If a race has a specific distance it will be clearly labelled in the race description. i.e. POW 5k RACE. If there is NOT a description in the title then this is classed as a 'choose your own distance' race. For these races, all you need to do is set yourself a target, then get out there and smash it! 

Who are POW! Virtual Running?

POW! Virtual Running is owned and run by a primary school teacher by day, dad of one, running bug catching guy from Swansea in South Wales. The idea began when I saw that there was a gap in the market for people who either can't travel to races, people who are training for their first competitive race or for seasoned runners who are looking for a 'stop-gap' between organised races. (Or in my case, people who just like great medals!)

Who can enter a virtual race?

Anyone and everyone! We would ask that if your child (under 18) wants to enter that they should complete the distance under supervision and with a competing parent/guardian (and running together is more fun!) but apart from that there are no restrictions. Just get out there and run, walk, hike, whatever works for you! By entering our virtual races you are agreeing that any injury or damage that is caused by completing your race is your own responsibility. POW! Virtual Running Ltd will not be held responsible for any injury that occurs during your run. Please see our full Terms and Conditions for more info.


When will I get my medal?

We aim to send medals out every Friday. Medals are send out second class so please allow up to 4 working days to receive it.

How do you know where to send my medal to?

All medals will be sent to the address that is registered on your PayPal account. If medals are sent to an address that has been added incorrectly or not updated (after moving house etc) we ask for a £5 admin fee to cover costs and send out an additional medal. If you would like your medal sent to a different address please email us after entering on the email address below.

I’m not in the UK, can I still enter?

Of course! Although we do have to charge a small postage fee to anyone entering from outside of the UK. Just choose your country at checkout and your ready to race!

Finally, the only other question you need to ask yourself.... When are you going to enter?


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